Warranty

We want you to feel secure when you choose us to build a new home for you. All new homes will be registered with Tarion and have a 7-year extended warranty.

WHAT'S COVERED?

  • Protection for deposits

  • Protection against financial loss for contract homes

  • Compensation for delays in closing or occupancy

  • Protection against unauthorized substitutions

  • One and two year warranties for specified defects in work and materials

  • Seven year warranty for major structural defects

  • Coverage for condominium common elements (the common or shared area of condominium buildings.)

TARION'S ROLE

  • Administer the MyHome online portal, which allows homeowners to manage their warranty and report defects to the builder and Tarion;

  • Facilitate the fair resolution of disputes between homeowners and builders over warranty coverage, repairs, or customer service;

  • Assess warranty claims to determine if they are valid either through an on-site inspection or an alternative method of investigation;

  • In cases where a builder fails to address a valid warranty claim, resolve the claim directly with the homeowner either through compensation or repairs by a third party; and,

  • Manage a guarantee fund to protect new home buyers, out of which compensation for warranty claims is paid. 

ONE YEAR WARRANTY

  • Requires a home is constructed in a workman-like manner and free from defects in material;

  • Protects against unauthorized substitutions

  • Requires the home to be fit for habitation;

  • Protects against Ontario Building Code violations; and

  • Applies for one year, beginning on the home’s date of possession even if the home is sold.

TWO YEAR WARRANTY

  • Protects against water penetration through the basement or foundation walls;

  • Protects against defects in materials that affect windows, doors and caulking and defects in work that results in water penetration into the building envelope;

  • Covers defects in work or materials in the electrical, plumbing and heating delivery and distribution systems;

  • Covers defects in work or materials that result in the detachment, displacement or deterioration of exterior cladding (such as brickwork, aluminum or vinyl siding);

  • Protects against violations of the Ontario Building Code that affect health and safety; and

  • Applies for two years, beginning on the home’s date of possession.

SEVEN YEAR WARRANTY

  • In respect of a post June 30, 2012 home, any defect in work or materials in respect of a building, including a crack, distortion or displacement of a structural load-bearing element of the building, if it,

  • results in failure of a structural load-bearing element of the building,

  • materially and adversely affects the ability of a structural load-bearing element of the building to carry, bear and resist applicable structural loads for the usual and ordinary service life of the element, or

  • materially and adversely affects the use of a significant portion of the building for usual and ordinary purposes of a residential dwelling and having regard to any specific use provisions set out in the purchase agreement for the home.